The right alert. The right person. A clear next step.
Turn monitoring alerts into owned incidents. Reach the person on call, escalate when needed, and give your team the context to respond — from the first alert to the final resolution.
30-day trial · Up to 3 agents · No credit card required
PagerMate dashboard · Example data.
A clear path through every incident
An alert is only useful when someone owns it. PagerMate connects your monitoring, your on-call team, and your response workflow so the next step is always clear.
Know who owns the next step.
Coverage, alerting, and incident context belong together. Keep the whole response in one workspace.
Dashboard details with example data.
01 / Plan the coverage
Every shift has a responder.
Build rotations around your team. Arrange holiday cover, add temporary overrides, and connect schedules to escalation policies so alerts follow the current responder.
Flexible rotations
Plan daily, weekly, and custom handoffs with your team.
Vacations & overrides
Handle planned absences and temporary cover in one place.
Who’s on call now
See the responder responsible for each service at a glance.
Shift reminders
Notify agents when their shift starts and ends.
02 / Own the response
From triggered to resolved.
An incident should tell your team what happened and what to do next. Keep the service, severity, ownership, and activity together, with clear actions when the situation changes.
Automatic escalation
Move through your response levels if an alert goes unacknowledged.
Act on the incident
Acknowledge, resolve, or escalate to the next available level.
One shared timeline
Keep comments, alerts, and status changes with the incident.
Response metrics
Review acknowledgement and resolution times with date-range reports.
Your notifications. Your channels.
Example notification preferences
| Event | Signalgrid | Pushover | |
|---|---|---|---|
| Incident assigned | Enabled | Enabled | Off |
| Incident escalated | Enabled | Enabled | Enabled |
| Shift starts | Enabled | Off | Enabled |
| Shift ends | Enabled | Off | Off |
| Vacation updated | Enabled | Off | Off |
Each agent can choose a different combination for each event.
03 / Reach your team
The alert, where they’ll see it.
Let each agent choose how they hear about incidents, shift changes, and coverage updates. Connect a push service and fine-tune notifications without changing your escalation policy.
Email & push
Reach responders by email, Signalgrid, or Pushover.
Preferences per event
Each agent chooses which channels to use for each type of notification.
Secure response links
Open the essential details and respond through an expiring incident link.
Agent self-service
Agents see their shifts, manage vacations, and set their own preferences.
Your monitoring, connected
Report incidents with a straightforward form-data API. Easy to call from curl, Nagios hooks, or your own scripts.
Less repeat noise
Group repeated alerts with per-service deduplication. Use an explicit key when you want separate alert streams.
Keep recurring problems together
Reopen a recently resolved incident when the problem returns, and restart alerting with its history intact.
PagerMate
One plan. Clear pricing.
Try PagerMate for 30 days with up to 3 agents. No credit card required to start.
Included in your workspace
- Schedules, rotations, vacations & overrides
- Automatic escalation & manual escalation
- Email alerts & connected push integrations
- Incident API, deduplication & reopen windows
- Secure incident-response links in notifications
- Personal notification preferences & shift reminders
- Incident timelines, response metrics & reports
Email and connected push delivery are available. SMS and voice support is built in; provider activation is being completed. Availability and usage limits are shown in your workspace.
A few things you might be wondering
A few practical answers about PagerMate, pricing, and what is available today. Still have questions? We're here to help!
Still have questions? Let’s talk.
Contact usBring your team'sresponse togethertoday
Make the next alert easier to own. Start a 30-day trial and bring your services, on-call coverage, and incident response together.